Request deletion of your Only You account
You can request deletion of your Only You account and associated data without reinstalling the app.
Request account deletion by emailBefore you send your request
- If possible, write from the email address linked to your account. If you used Hide My Email with Apple, include that relay address.
- Never send your password, SMS verification code, Firebase token, journal contents, or the other person’s phone number.
- Nawaplay will verify account ownership using the minimum additional information needed before completing deletion.
Data that will be deleted
- Your Firebase sign-in account and internal Only You account
- Phone binding, chosen-person tokens, feeling signals, and private journal entries
- Uploaded photos and videos, relationship state, conversations, and push-device registrations
- Subscription-entitlement links managed by Nawaplay
You can also delete specific data without deleting your account
To keep your account while deleting selected journal entries, uploaded files, conversations, or other personal data, tell us which data you want removed. We will verify the scope and account ownership before processing the request.
Request deletion of specific dataData that may be retained separately
Transaction records required by law, security or dispute records, and request-handling records may be retained separately for the periods described in our Privacy Policy. Disaster-recovery copies are isolated from ordinary processing and removed through the backup rotation cycle.
Cancel Google Play subscriptions separately
Deleting your account does not cancel automatic renewal of a Google Play subscription. Cancel it separately in Google Play subscription settings.